Legal

GDPR

GDPR Compliance

By logging into this password-protected CTH Members website you are accessing a world of information to assist you with your CTH course. It is also as a valuable wider hospitality, culinary, tourism and travel industry resource. We hope that you will find it useful. Keep your log in details safe so that you can use them when you visit the site in the future.

As part of your CTH Membership we send out a bi-monthly Newsletter, as well as other useful industry updates that are a part of our Membership service. This is an important part of your CTH Membership.

Important notice: We do not share your email address with any third party except where absolutely necessary for the delivery of your course. You can find out more about our care of your privacy by reading our Privacy Policy

Also, this site uses functional cookies and external scripts to improve your experience. Which cookies and scripts are used and how they impact your visit is specified on the left.

NOTE: These settings will only apply to the browser and device you are currently using.

Privacy Policy

Your privacy is important to us and we will not share or distribute your information to any third party.

This privacy policy applies to individuals who wish to find out more about the information gathered on CTH Members, how it is used and how it is protected when using CTH Members products and services.

When and what information do we collect?

CTH Members will collect information at points of registration, enquiries and when browsing the site as a registered user. At times we will also track behaviours of non-registered user who chose to browse and test the site.

CTH Members will collect and hold details of your name, address, email address, telephone number, and any information that you provide in response to any CTH Members request for any personal information disclosed by you when dealing with the site or any CTH Members campaigns.

We believe that details of your areas of interest or responses will assist us in tailoring more specific communications to you in the future. Any information you provide to us will be treated with care and respect and will not be abused or shared in anyway.

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you may send us an email at the address indicated in the Contacting us section below.

Non-registered Members

The information we collect will only be used for the purposes for which they are originally submitted. For example, we will contact you if you have submitted a request for information to us and supplied your contact details for this purpose. We will not retain your details for future mailings, unless you specifically opt-in to this type of mailing.

Neither, will we disclose your details to third-parties, unless you specifically opt-in to this type of mailing.

You may choose not to receive CTH Members communications by contacting our team. (See Contact us details below).

What do we do with your personal information?

The information you provide to us will enable you to be updated with the latest products and services offered to your membership on CTH Members.

Such information may include press releases, product offers, and product launches or to receive CTH Members newsletters, e-newsletters, market research articles, industry analysis, as well as general response to any other information which you may have requested.

You may opt-out of receiving such news and promotional communications, at any time, by notifying us by email (see Contact us below).

With whom will we share your information?

By submitting through any of our forms, your personal information will be shared with CTH. CTH will not distribute this information to any third party or to any affiliate site.

We reserve the right to disclose your personally identifiable information in the rare but possible circumstance that the information is subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders or for similar legal or regulatory requirements.

Cookies and log files

Cookies are small text files stored on your computer by a website that stores certain information about your online browsing. The cookie file does not store your personal information. If you prefer not to receive cookies from our website you can disable their use in your browser settings. By doing so you may reduce the functionality of the web pages you view.

We will use cookies to gather certain information automatically and store it in log files. This information includes Internet Protocol addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and click stream data.

We use this information, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The collected information does not identify individual users; we do not link this automatically-collected data to personally identifiable information.

Log files

Log files are maintained and analysed of all requests for files on our server. Aggregated analyses of these log files are used to monitor website usage, track any illegal access to website or FTP. These analyses are used to allow us to monitor and evaluate the effectiveness of our website. All log file information collected by CTH is kept secure and is not provided to any third parties.

Contacting us

Please notify us by email to [email protected] if you:

This privacy policy is governed and construed in accordance with English law and incorporated into the terms and conditions set out in this website.

Further information on these Terms of use or your privacy can be obtained from CTH 37 Duke Street, London, W1U 1LN, United Kingdom Or via telephone: +44 (0) 20 7097 8980 or by email to [email protected].

Terms & Conditions

Terms of Use

By using or contributing to the Website you agree to these Terms of Use. The content of this site and content of sites linked to and from this site are provided ‘as is’ and ‘as available’, without warranties of any kind.

The Confederation of Tourism & Hospitality Ltd (CTH) does not accept any liability arising from any inaccuracy in the information available. You are advised to verify the accuracy of any information before placing trust on it.

CTH does not warrant that the site or the materials it contains will be error-free or virus-free, not free of defamatory, offensive or other harmful matter. You assume the entire cost of any necessary service, repair or correction.

The information on this website does not necessarily reflect the views and opinions of CTH. Neither should any content of this website be relied upon in place of professional advice. You are responsible for checking the accuracy of relevant facts, instructions, suggestions and/or opinions given on this website before entering into any commitment based upon them. The materials that can be accessed from linked sites are not maintained by CTH and we are not responsible for the contents thereof.

Any reference to a linked site or third party by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.

Under no circumstances shall CTH, its affiliates, agents and suppliers be liable for any damages arising out of the use or inability to use the materials in this site or any linked site, even if we are advised of the possibility thereof, nor for any claim by a third party. However, nothing in these Terms of Use shall restrict or exclude any liability that we have to any party which cannot be excluded by law.

You agree to use this site for lawful purposes only and not in any way that might infringe third party rights or that might bring CTH into disrepute or ridicule.

You shall not use the website to disseminate any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation or to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

You agree to defend, indemnify and hold CTH Members and our affiliates harmless from any claims, losses, damages and expenses arising from your use of the site. CTH Members reserves the right to change the Terms of Use of the site at any time, and will post changes to these terms on the website.

Copyright and Trade Marks

The copyright and all other rights in the material on this website are owned by CTH or are included with the permission of the owner of the rights.

No copying or distribution of material on this website for any commercial or business use is permitted without our prior written consent. Use of any software available for downloading from the site is governed by the terms of the license agreement accompanying the software. All trademarks, service marks, and trade names in this site are the marks of the respective owner(s), and any unauthorised use is prohibited.

Registration

On certain parts of this website we may require you to register and provide certain information about yourself. When registering on this site you agree to:

Forum Posting

If you send any text, images, or other content to this website you accept that the files sent, and all rights therein, become the sole property of CTH Members. All material must comply with the rules on User Content Pages, set out below.

User Content Pages

Any discussion forums or pages of the website are provided for your private and non-commercial use and for the exchange of lawful, relevant, fair and appropriate information, opinions and comment.

Your use of these forums and the website generally is subject to the following terms which you are deemed to accept;

• You may not use obscene or offensive language.
• You may not place on the website any material which is defamatory, abusive, discriminatory or hateful or which applauds, encourages or entices abuse, discrimination or hate.
• You may not post any material on the website which has been disclosed to you in confidence or which, by its nature, is confidential.
• You may not post any material on the website which compromises the privacy or security of anyone other than yourself.
• You may not place on the website any material which may encourage criminal conduct or which may give rise to civil liability, or which is otherwise unlawful.
• You may not place on the site any material, including images, belonging to any person (or any material where the rights belong to any person) other than yourself without the prior written consent of the owner of it.
• You may not place on the site, or link to a third party site, any material where the use by CTH Members, or any third party licensed or permitted by CTH, will give rise to any third party claims.
• You may not place any links on the website where those links take users to unlawful material or material that contravenes these Rules of Acceptable Use.
• You may not place on the website advertisements nor make commercial solicitations nor use the website for any commercial purposes (which would include using the website to promote or encourage the sale of your goods/services).
• You may not place on the website any material that authorises, enables or encourages the dissemination of junk mail or chain letters.
• You grant CTH the unrestricted right to use, reproduce, translate and distribute any material you place on the site.
• Whilst we do not pre-screen submissions placed on our online forums, we do have the right (but not the obligation) at our sole discretion to review, edit, and move or delete any material submitted to our online forums.
• CTH accepts no responsibility for any statements, material or other submissions placed on our online forums by you or any third party, or for any loss or damage resulting from your breach of these Rules of Acceptable Use.

You agree to indemnify CTH, its associated companies and its representatives and employees from any and all damages, claims and liabilities (including legal fees) and expenses of any kind which arise from your actions, statements, contributions or other submissions to our online forums, from any unauthorised use of material obtained from our online forums or otherwise from your breach of these Terms of Use.

Profile images can include a personal portrait or other non-offensive and non-copyright content. Inappropriate images will result in your forum account being suspended.

Removal of content

We will not necessarily view or edit or pre-screen any contribution that you or anyone else make to the forums or to the website generally and therefore, unless we are specifically notified of the nature of any item of content, you cannot assume that we are responsible for having made it available on the website.

We, and others that we designate, shall have the right (but not the obligation) at our sole discretion to suspend your forum account, refuse or remove any content that is posted to, or available on, the forums or the website without the need to give any reasons for doing so.

Content objections

If you object to the publication of any material placed on our online forums (or anywhere else on this website) please let us know by contacting the technical support team and we will take whatever action we deem appropriate.

Industry Links Usage

CTH Members reserves the right to accept or decline websites for inclusion in the Industry Links directory, at any time, or to edit any of the content of the listing as we see fit. Your use of the Industry Links directory and the website generally is subject to the following terms which you are deemed to accept;

• Only web sites matching the categories listed will be included in the Directory
• Identify the most relevant category for your website
• Only one listing is allowed per website
• The site must be in English or have an English version easily accessible from the homepage
• The site must have a regular and correct URL, not an IP, but only a URL
• The site must be submitted with a proper description in English
• Sites without description or title will be rejected
• If you are unable to find an appropriate category for your website you can Suggest a Category by contacting us.
• Do not submit sites with popup windows and other technologies that interfere with viewing the main content of the site
• Do not submit mirror sites that have the same content, but different URLs
• Do not submit sites that employ spam tactics for the purposes of deceiving the viewer about the actual site content and/or gaming the search engine rankings with techniques such as mirror sites, redirects, cloaking and java bombing
• Do not submit sites that are under construction. Make sure that all images and links on your site work properly
• Do not submit sites that redirect visitors to another site
• Do not submit sites that consist mostly of affiliate links
• Do not submit sites that were created only for displaying Adsense or similar advertiserments

CTH also reserves the right to change the criteria for inclusion in a category and sub-category, to amend the categories and sub-categories and to remove categories and sub-categories from the Website. This may change the categories and sub-categories that your listing appears within and, although unlikely, if your listing no longer has a relevant category and/or sub-category to appear within, we may remove your listing from the Website accordingly.

We may also withdraw a listing from the directory at any time if we decide it is no longer appropriate, or where you are in breach of our terms and conditions.

Job Search Section

Posting content to the job section is restricted to registered employers. Once the employer has sent their job this in turn needs to be approved before posting to the job section.

The number of jobs that can be posted is under CTH Members discretion. When posting please comply with the rules set out below;

• You may not post any hyperlinks, other than those authorized by CTH Members
• You may not post misleading, unreadable, or “hidden” keywords or keywords that are irrelevant to the job opportunity being presented
• You may not post the names, logos or trademarks of unaffiliated companies other than those of your customer
• You may not post more than one job or job description, more than one location, or more than one job category, unless the product so allows
• You may not post inaccurate, false, or misleading information; and
• You may not post material or links to material that exploits people in a sexual, violent or other manner, or solicits personal information from anyone under 18
• You may not use your job posting to post jobs in a manner that does not comply with applicable local, national and international laws, including but not limited to laws relating to labour and employment, equal employment opportunity and employment eligibility requirements, data privacy, data access and use, and intellectual property
• You may not use your job posting to sell, promote or advertise products or services;
• You may not use your job posting to post any franchise, pyramid scheme, “club membership”, distributorship, multi-level marketing opportunity, or sales representative agency arrangement;
• You may not use your job posting to advertise sexual services or seek employees for jobs of a sexual nature

CTH reserves the right to remove any job posting or content from the site, which does not comply with the above terms.

Prices

All item, prices are shown in UK pounds sterling. CTH reserves the right to change prices listed without notice.

Applicable Law

The agreement is governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.

Further information

Further information on these Terms of use or your privacy can be obtained from Confederation of Tourism & Hospitality, 37 Duke Street, London, W1U 1LN, United Kingdom. Or via telephone: (+44) (0) 20 7097 8980 or by email to: [email protected].